By registering for membership on our site, you will open an account with Free Reign Entertainment in the United States. Although Free Reign Entertainment may share your data with its affiliates in countries with varying personal data protection laws, your data remains protected by Free Reign Entertainment’s Privacy Policy.  Free Reign Entertainment and its affiliates use your data to administer your account, provide information of interest to you, and to communicate with you. You may opt out of receiving marketing materials by changing your account preferences. More information about how Free Reign Entertainment uses your data and your related rights can be found in our Privacy Policy below. By registering, you agree that Free Reign Entertainment may process your data in accordance with the following Privacy Policy.

 

Free Reign Entertainment, LLC ONLINE PRIVACY POLICY

 

LAST UPDATED:  February 1, 2016

 

PLEASE READ THE FOLLOWING TERMS CAREFULLY. WHEN YOU USE ANY ONLINE GAME, SERVICE OR WEBSITE FROM FREE REIGN ENTERTAINMENT, YOU AGREE TO BE BOUND BY THESE TERMS AND CONSENT TO THE COLLECTION, STORAGE AND USE OF YOUR INFORMATION AS DESCRIBED HEREIN. 

FREE REIGN ENTERTAINMENT, LLC and its subsidiary companies (collectively, “Free Reign Entertainment”) respect the privacy rights of our online visitors and recognize the importance of protecting the information collected about you. We have adopted a companywide Online Privacy Policy that guides how we collect, store and use the information you provide online.  This Privacy Policy does not apply to information that may be collected offline by Free Reign Entertainment.  Please note further that this Privacy Policy applies only to sites maintained by Free Reign Entertainment, and not to third party sites to which you link from Free Reign Entertainment’s sites.  By clicking on a link to a third party site, including on an advertisement, you will leave the Free Reign Entertainment site. You should consult that third party site’s privacy policy before providing any personal information. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personal information by such third parties.

 

If you have questions or concerns regarding this statement, you should first contact the Privacy Policy Administrator at the following email address [email protected]

 

What is personal information and when does Free Reign Entertainment collect it?

Personal information is information that identifies you and may be used to contact you online or offline. Free Reign Entertainment collects personal information from our online visitors during (1) contests (registration or claiming a prize); (2) warranty registration and/or during customer support or technical service requests; (3) player match up or other online services; (4) registration for games or special game-specific event participation; (5) newsletter subscriptions, referral services, and other marketing surveys and email campaigns; (6) registration for membership on our sites; (7) purchase of products or subscriptions from us online; (8) requests for services from third party service providers on our site; (9) use of “tell a friend” service; (10) use of message boards or forums or (11) use of our software or online services.

The type of personal information collected will vary depending upon the activity and may include your name, e-mail address, phone number, mobile number, home address, birth date, and credit card information. Prize winners may also be required to provide Social Security or Social Identification Number for tax purposes. We do not require personal information to obtain access to any of our sites; however, you will not be able to access certain areas that require registration unless such information is provided.

Visitors purchasing goods and services through one of our online stores may need to provide a valid credit card number and expiration date, in addition to name, shipping and billing addresses, phone number and e-mail address. Some of our online stores may employ third party contractors whose opt out instructions for promotional or marketing communications may vary from our own.

If you use our referral service to “tell a friend” about a Free Reign Entertainment product or site, we will store your friend’s name and email for a short period for the sole purpose of sending this email and to be sure that your friend does not receive multiple copies of the same email message. 

 

What other types of information may Free Reign Entertainment collect?

We may collect demographic information such as gender, zip code, information about your computer, hardware, software, platform, media, Internet Protocol (“IP”) address and connection, information about online activity such as feature usage, game play statistics and scores, user rankings and click paths and other data that you may provide in surveys or online profiles, for instance. We may combine demographic information with personal information, such as email address, to tailor our offerings or websites to your preferences or interests.

When you play our games on your PC or console, we may retrieve information about your hardware system and how your game is used, including your IP address. We use this information to enable you to play your game over the Internet. We also use this information to troubleshoot technical issues and to better understand the behavior and preferences of our customers, so that we can improve our products and services. We will never use this information to personally identify you without your knowledge.  We may use this information to generate aggregate statistics about our customers and may provide non-personally identifiable or aggregated information to advertisers and/or our partners.

 

Your participation in tournaments or other online game events is conditional upon you agreeing to us collecting, using, storing, transmitting and publicly displaying statistical data (such as your scores, rankings and achievements) generated through your participation.

 

A special note about children and teenagers

Free Reign Entertainment does not knowingly collect or store personally identifiable information from anyone under the age of 13.

Teenagers 13 or older and under 18 (or if applicable, under the age of majority in your place of residence) should ask their parents to review this Privacy Policy and to contact the Privacy Policy Administrator if they would like to opt out or express any concerns.

 

What happens to the information provided?

The personal information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; and contests and events of interest.

You may opt in to allow Free Reign Entertainment to share your personal information with companies and organizations that provide products or services that we believe may be of interest to you. For example, we may share your personal information with a sport licensor or sponsor of our service on our site. You would be asked at that time if you wish to participate. We see this as a value-added service that helps you find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner directly. You may also later opt out of this service from Free Reign Entertainment. See the “Choice and opt out” section below.

We may send Free Reign Entertainment emails that may contain information regarding third-party products or services; however, this does not mean that we have traded your personal information to any party.

We may use survey information in marketing surveys to select and direct advertising that is more likely to be of interest to a particular registered member. This information may be transmitted to an ad server owned by the advertising company to match registered members with ads that they are more likely to be interested in. However, we do not disclose any registered member’s personal information to our advertisers without the member’s consent. Participation in surveys is entirely optional. We may share aggregate consumer data (which does not contain personal information) with the advertising companies.

We may supplement personal information that you provide to us with personally identifiable information from third party contractors, such as credit agencies or market research firms, to enrich our profiles of individual customers and for our own marketing and demographic studies.  Tying this information together helps us to consistently improve our sites and related advertising to better meet our visitors’ needs and preferences.

Please note that personal information in an online job application (such as a resume) is not subject to this Privacy Policy and will be used solely for the purpose of evaluating an applicant’s possible employment.

 

With whom may your personal information be shared?

We will share your personal information with third parties only in the ways described in this Privacy Policy.

We reserve the right to disclose your personal information if (1) we are required to do so by law; (2) we believe it is necessary to identify, contact or bring legal action against you for violating the Terms of Service for our site or product or for causing injury or interference to our rights or properties or to others or (3) we believe it is necessary to prevent fraud or other illegal activities.

Your personal information will become a business asset of Free Reign Entertainment and may be transferred to a successor or assign, including in the event of a merger, acquisition, reorganization, bankruptcy, sale of a line of business to a third party, or other similar event. 

You may choose to disclose information, including personal information, about yourself in our online chat rooms, message boards, user profiles for public view or in similar forums on our sites. Information that you disclose in any of these forums is public information, and there is no expectation of privacy or confidentiality there. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.  If your personal information is posted, you may contact the Privacy Policy Administrator.  We cannot guarantee that we will be able to remove your personal information, but if we cannot do so, we will explain the reasons.

 

Who Is Collecting Your Information?

The information you provide is collected by Free Reign Entertainment, its parent and its various affiliate companies, unless specifically stated otherwise. Therefore, you may receive communications from any of Free Reign Entertainment’s affiliates.

From time to time, Free Reign Entertainment may employ third party contractors to collect personal information on our behalf to provide email delivery; product, prize or promotional fulfillment; contest administration; credit card processing; shipping or other services on our sites. When requesting these services, you may be asked to supply your name, mailing address, telephone number and email address to our contractors.

When our third party contractors collect and/or have access to the personal information you provide to Free Reign Entertainment, Free Reign Entertainment requires that they adhere to our stated privacy policies and protect the confidentiality of personal information they collect or have access to in the course of their engagement by Free Reign Entertainment. These third parties are prohibited from using your personally identifiable information for any other purpose without your specific consent.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. If you do share your information, to opt out from receiving further communications from any third party that is not our agent/service provider, please contact that marketing partner or affiliate directly. To enforce legal rights and comply with the law, or to comply with an order from a government entity or other competent authority, or when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, we may also disclose personal information to law enforcement, or the appropriate civil authorities when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our site.

Certain products and/or services available on our site are provided to you in partnership with third parties and may require you to disclose personally identifiable information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services your personally identifiable information will be transferred to such third parties and will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy practices and policies of such third parties and, therefore, you should review the privacy practices and policies of such third parties prior to providing your personally identifiable information in connection with such products and/or services.

 

What about cookies and other tracking technologies?

We use cookies and other tracking technologies to passively collect demographic information, personalize your experience on our site and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within websites. We may link cookie information to personal information. For example, we use cookies to keep track of your shopping cart, to remember your settings, to deliver content specific to your interest, to make sure you do not see the same ad repeatedly and to monitor website and game usage as well as which ads or links are clicked. We use this information to improve our services, our site and our marketing campaigns. 

Some of our sites use an outside ad company to display ads. These ads may contain cookies. Cookies received with banner ads are collected by our ad companies, and Free Reign Entertainment does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our sites will not function properly if you do so. Please note that this Privacy Policy covers the use of cookies by Free Reign Entertainment only and does not cover the use of cookies by any advertisers.

Other technologies used include clear GIFs, IP address logging and local storage objects. Clear GIFs (a.k.a. web bugs, beacons or tags) are small graphic images placed on a web page, web-based document, or in an e-mail message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or e-mail message. We do not use clear GIFs to collect personal information about you. However, we may use clear GIFs to capture statistical usage information for our web pages, features or other elements on a web page. We may correlate this information to a user to personalize user experience and for statistical analysis of user experiences on our web pages.

We also maintain log files which contain IP addresses. An IP address is a numeric address that is assigned to your computer by your Internet Service Provider. In general, we only use log files to monitor traffic on our websites, to report aggregate information to our advertisers and to troubleshoot technical problems. In the event of user abuse of our websites, however, we may block certain IP addresses or console IDs provided by our licensed hardware manufacturers. IP addresses and console IDs may be used to personally identify you in order to enforce our Terms of Service.

 

Where is the information held?

Free Reign Entertainment is a global organization and many of the computer systems on which Free Reign Entertainment collects, stores, and uses the information it collects or receives are based in Australia, Europe, the United States and elsewhere. Your personal information may be transferred to, used, processed or held by Free Reign Entertainment in the United States and in other countries, including countries both in and outside the European Union, and used for the purposes set out in this Privacy Policy.

 

Choice and opt out

When we first collect information about you, we will offer you the opportunity to opt out of having your personal information shared with parties outside of Free Reign Entertainment (except to the extent required by law, court order, or as requested by other government or law enforcement authority). In addition, if you do not want Free Reign Entertainment to send you e-mail or postal mail about our products and services, you can opt out at the time of registration or information collection. If, at a later date, you no longer wish to receive our newsletter and marketing communications, you may opt out of receiving them by following the instructions included in each newsletter or communication, visiting the site in which you provided your information and changing your preferences, or by contacting the Privacy Policy Administrator in the United States.

 

Safeguarding your personal information

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact the Privacy Policy Administrator in the United States.

 

Review, correction of your information, requesting removal from mailing lists and deactivating your account

Should you wish to have your account(s) deactivated contact the Privacy Policy Administrator in your country, or if your country is not listed, by contacting the Privacy Policy Administrator in the United States. We will be happy to review, update or remove information as appropriate. We may still retain your information in our files however, to resolve disputes, enforce our user agreement, and due to technical and legal requirements and constraints related to the security, integrity and operation of our websites.

 By using this site, you signify your assent to the Privacy Policy. If you do not agree to this Privacy Policy, please do not use any Free Reign Entertainment site. If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page. If you choose to opt out of our changed practice, our e-mail will contain instructions on how to opt out. Your continued use of our site will signify your acceptance of the changes to our Privacy Policy.

For more information and updates to our Privacy Policy, visit https://www.freereign.net/Privacy.html